Just to round things out & what I know--you could always fall back on the medical field (and avoid the phones). Insurance billing in larger groups can break down into payment posting, refunds, claim filing, medical records, managed care contracts and (of course) management in any of those areas. Although, you know I love the head-knocking INSURANCE COMPANY vs DOCTOR appeals aspect of the job myself. *grin*

Or just move to Austin. *wink* I hear Samsung is hiring and they're just down the road from me.